Terms & Conditions

Welcome to Aiwa-Souk Al Haya, a modest clothing brand specializing in hijabs, niqabs, hijab accessories, and more. By accessing or using our website, you agree to be bound by these Terms & Conditions, which govern your use of our website and any purchases made through it.

ACCEPTANCE OF TERMS

By browsing, accessing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these Terms, please do not use our website.

We reserve the right to modify or update these Terms at any time without prior notice.

Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

USE OF WEBSITE

You agree to use our website for lawful purposes only and in a manner that does not infringe on the rights of others. You shall not:

– Use our website in any way that causes or may cause damage or impairment to the website or restricts others from using it.

– Use our website to transmit or send unsolicited commercial communications.

– Use our website to harm, exploit, or endanger minors.

– Use our website in violation of any applicable local, national, or international laws or regulations.

ORDERING AND PAYMENT

To make a purchase, you must provide accurate and complete information, including your name, email address, shipping address, and payment details. By placing an order, you authorize us to charge your payment method for the total amount due.

We accept various payment methods, including UPI, Visa, Mastercard, Google Pay, PayPal, etc. Payment is due at the time of placing the order.

PRICES AND SHIPPING

Prices displayed on our website are inclusive of applicable taxes unless stated otherwise. Shipping options, costs, and estimated delivery times are provided during the checkout process.

While we strive to ensure timely delivery, please note that delivery times are estimates and may vary due to external factors beyond our control.

RETURNS AND REFUNDS

If you are not satisfied with your purchase, you may return items within 7 days of receiving your order.
Items must be unused, in their original packaging, and with all tags intact.

Refunds will be processed within 5-7 business days after the returned item has been received and inspected. Please refer to our Return Policy for more details.

PRODUCT INFORMATION

We make every effort to provide accurate product descriptions, images, and sizing information. However, we cannot guarantee that all product details, images, or colors will be 100% accurate due to variations in display settings and manufacturing changes.

INTELLECTUAL PROPERTY

All content on our website, including but not limited to text, images, graphics, logos, and designs, is the property of Aiwa-Souk Al Haya and is protected by copyright laws.

You may not copy, reproduce, distribute, modify, or display any content without our prior written consent. Unauthorized use of any content may result in legal action.

DISCLAIMERS AND LIMITATIONS

Our website and products are provided “as is” without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Our liability is limited to a maximum of ₹500. We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

GOVERNING LAW

These Terms & Conditions are governed by and construed in accordance with the laws of Bangalore, Karnataka.
Any disputes arising from these Terms shall be resolved through (helpline number).

CHANGES TO TERMS

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated Terms.